Oscar Trimboli, Deep Listening – InnovaBuzz 168
Oscar Trimboli, Deep Listening
In this episode, it’s a privilege to have on the InnovaBuzz podcast as my guest, Oscar Trimboli, author of Deep Listening and Breakthroughs, host of the Deep Listening podcast, professional speaker and mentor. Oscar teaches people how to be more effective with their listening.
Oscar realized he had a gift for listening to people in a way that made them feel special and in a way that got results, so he embarked on a journey of understanding and de-constructing what he unconsciously did. His vision is to create 100 million deep listeners in the world by 2030.
In our discussion, Oscar talked to me about
- Three simple things everyone can do to become better listeners
- The importance of silence
- How a simple “I’m sorry, I got distracted” can lead to really deep listening
Erik K. Johnson on episode 157 introduced us to Oscar.
Listen to the podcast to find out more.
Listen to the PodcastIf you can code the way you listen, you can change the world. @OscarTrimboli on #InnovaBuzz podcast Click To Tweet
Show Notes from this episode with Oscar Trimboli, Deep Listening
Key points and take-aways from this episode include:
- You will never be the smartest in the room but you can be the most hardworking.
- If you can code the way you listen, you can change the world.
- Listening is so powerful. It makes a big difference.
- The difference between children learning and adults learning is that adults learn faster if they get to apply it.
- The first person you need to listen to is YOU.
- The levels/foundations of deep listening:
- Listen to yourself.
- Listen to the content that the other person is bringing to the discussion.
- Commercially pragmatic use of time – meditation.
- You can’t climb high abrupt this mountain if you don’t get the foundation right at the bottom.
- “I’m sorry. I got distracted. Do you mind saying that again?”. If you become comfortable using that phrase, you will completely transform the conversation because a conversation is a human connection.
- Box Breathing is a technique used by snipers, navy seals, opera singers, and Olympic athletes to get their state present in the moment.
- It is not a coincidence that the words “silent” and “listen” have exactly the same letters.
- Silence is not only a sign of respect. It is a sign of authority, power, fulfillment, wisdom, and sagaciousness. It is the ability to be wise beyond your years.
- Practice the pause. You’ll be surprised how much more you will learn just by pausing.
- You cannot understand another culture until you understand your own first.
- We have more nerve endings in our gut than we do in our brain. When we say things like, “my gut feel says”, there is a very good biological reason why we should listen to that gut feeling.
- Longevity is meant in multiple generations and in our workforce. What motivates one person at the same age group is completely different from what motivates another person in the same age group.
- If you want to make the most out of this generation, ask them how they like to be rewarded and how they would like to be recognised. Those 2 things are very different. Some people love private individual recognition whilst some others like public adulation and big fanfares.
- Listening is the productivity hack of the 21st century. If you want to differentiate yourself from the competition, the people who win more customers that they want to work with are the ones that are able to listen to what their problems are but more importantly to the problems they haven’t said.
- Great salespeople understand their customers and their customers’ problems as well. If you can simultaneously solve your customers’ problems and their customers’ problems because you listened to what is unsaid, you will be competitively differentiated.
- Using Google Alerts (https://google.com/alerts) is a simple listening hack that costs you no money.
The Buzz – Our Innovation Round
Here are Oscar’s answers to the questions of our Innovation round. Listen to the interview to get the full scoop.
- #1 thing to be more innovative – Listen.
- Best thing for new ideas – Subscribed to emails in industries I don’t participate in, in countries I”ll never go to and languages I don’t understand.
- Favourite tool for innovation – Evernote.
- Keep project / client on track – Do a pre-mortem. Ask the client to name three things that they think can go wrong.
- Differentiate – Listen. Listening is the productivity hack of the 21st century.
To Be a Leader
Be humble. What you’ve done to build your business so far is your past but your future is through the lens of inquiry. The most important thing you need to do to innovate is to unlearn what you already know because it is blocking what you can do and what the possibilities are for your organisation and your customers. Unlearn what you know and be open to the possibility that what you built might be what is holding you back.
Oscar suggested I interview Dr. Tom Verghese, a Cross-Cultural Consultant and Founder of Cultural Synergies. So Dr. Tom, keep an eye on your inbox for an invitation from us to the InnovaBuzz podcast, courtesy of Oscar Trimboli.
Cool things about Oscar
- Oscar’s Deep Listening Podcast recently won an Apple Award for being in the top 20 podcasts by the editorial panel.
- He is the Head of the Coaching Faculty at The Marketing Academy – Australia.
- He recently took a personal challenge to learn how to swim 2kms in the ocean.