James Hayes, Developmental Edge – InnovaBuzz 264

James Hayes

James Hayes, Developmental Edge

In this episode, I’m really excited to have as my guest, James Hayes of Developmental Edge. James helps leaders and teams set crazy big goals and make the changes required to achieve them. He is passionate about human development and what is possible for us when we can access the full range of our creativity and intelligence. James is also an internal coach for the team at Canva.

In our discussion, James and I talked about:

  • How he discovered his passion for coaching
  • The importance of asking powerful questions
  • Giving feedback, receiving feedback, and asking for feedback

Vivian Goh in episode 241 introduced us to James.

Listen to the podcast to find out more.

Listen to the Podcast

Feedback comes down to two things. One is your attitude towards feedback and the other is your execution of the feedback. – James Hayes, Developmental Edge on #InnovaBuzz podcast Click To Tweet

Show Notes from this episode with James Hayes of Developmental Edge

Key points and takeaways from this episode include:

  • The difference between people who win constantly versus those who don’t is their mental edge.
  • Don’t start with something that’s big and overwhelming. Start with a minimum viable product. 
  • Feedback comes down to two things. One is your attitude towards feedback and the other is your execution of the feedback.
  • You need to have healthy conflicts in order to have strong and healthy relationships.
  • You’re not really giving feedback if you’re not being specific. When giving feedback, always highlight the behaviour you are talking about and the impact that you saw.
  • Separate facts from interpretation when providing feedback. Interpretations upset people but not factual language.
  • SBI model – Situation, Behaviour, Impact.
  • Giving people the pros and cons of what you observed provides people with a balanced experience. It helps them know what they should keep doing and what they need to change.
  • Talk to whoever it is that you want to receive feedback from and set expectations upfront. 
  • Ask broadly. Don’t just ask one person for feedback.
  • Ask specifically. Pinpoint a particular area or skill that you would like to improve. It helps the person giving the feedback have something to focus on and make distinctions by being specific.
  • Take whatever is useful from the feedback you were given and integrate it. 
  • Feedback is advocating for someone’s success.
  • Just because somebody gives you feedback, it doesn’t mean that you have to agree with it, but even if you don’t agree with it, you want to acknowledge that person for taking the time to give you that feedback.
  • Treat feedback as information about behaviour or strategy. It’s not about you. People can’t give you feedback about who you are as a person. They don’t know who you are the way you know who you are.
Separate facts from interpretation when providing feedback. Interpretations upset people but not factual language. – James Hayes, Developmental Edge on #InnovaBuzz podcast Click To Tweet

The Buzz – Our Innovation Round

Here are James’ answers to the questions of our Innovation round. Listen to the interview to get the full scoop.

  1. #1 thing to be more innovative – Schedule distraction-free deep thinking time into your calendar. 
  2. Best thing for new ideas – Having a distraction-free deep thinking time. Clearly define what is the problem you solve and the opportunity you are trying to unlock. Creative and powerful thinking is best directed by a powerful question.
  3. Favourite tool for innovation – Plussing, categorising my work.
  4. Keep project / client on track – Breaking it down into milestones and then breaking those milestones down into tasks with specific due dates. Set accountability appointments. 
  5. Differentiate – Be obsessed with the results that you provide. Be obsessed with your craft. Be fully self-expressed and be fully yourself. There will always be people who will choose you even if you provide a similar service to somebody else because of how you are and because of your personal brand.  

To Be a Leader

Give yourself enough time because everything is “figure-outable” as long as you are willing to learn, take feedback, and do the work. The only thing that is going to stop is if you give yourself an artificially short deadline and call anything beyond that point a failure. Just love what you do, commit to it, and as you go, you’ll iterate and get to where you want to go.

Reach Out

You can reach out and thank James through his website.

Suggested Guest

James suggested I interview Sales and Profit Coach, Fabien Pataud, So Fabien, keep an eye on your inbox for an invitation from us to the InnovaBuzz podcast, courtesy of James Hayes.

Links

Books

Cool things about James

  • He’s one of only eight qualified Meta-Coach Trainers in the world.
  • He’s an NLP Master Practitioner and a Certified Integral Semantics Facilitator.
  • He holds a Bachelor’s Degree in Economics and Finance from the University of New South Wales.
Everything is "figure-outable" as long as you are willing to learn, take feedback, and do the work. – James Hayes, Developmental Edge on #InnovaBuzz podcast Click To Tweet

Listen to the Podcast

Jürgen Strauss

Dr. Jürgen Strauss is a transformational marketing strategist, podcaster, speaker, the chief innovator and founder of Innovabiz who partner with innovative, exceptional business coaches and consultants to enable you to acquire more leads and more business by reaching your ideal target prospects with your message, so that you will achieve growth and be able to make a difference to more ideal clients. You can find Jürgen on LinkedIn, as well as on Innovabiz' Twitter, Facebook, The InnovaBuzz Podcast, The Tales of Marketing Transformation Show and his personal Photography website.

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